Privacy Policy

At Ledgecraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.

Last updated: February 5, 2026

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

• • Contact information including name, email address, and practice details when you submit inquiry forms
• • Communication preferences and correspondence when you interact with our support team
• • Practice-specific information relevant to our accounting services if you become a client

Automatically Collected Information

• • Device information including IP address, browser type, and operating system
• • Usage data including pages visited, time spent on pages, and navigation patterns
• • Cookie data as described in our Cookie Policy
• • Referral sources and search terms that brought you to our website

How We Use Your Information

We use the information we collect for the following purposes:

• • Service Delivery: To respond to your inquiries, provide requested information about our accounting services, and facilitate communication regarding potential or existing client relationships
• • Website Improvement: To analyze usage patterns, improve website functionality, and enhance user experience through data-driven insights
• • Communication: To send you relevant information about our services, respond to support requests, and provide updates that may be of interest to healthcare practice owners
• • Marketing: To provide targeted information about our accounting services that may be relevant to healthcare practices, with your consent where required
• • Security: To protect our website, detect fraudulent activity, and ensure the security of our systems and your information
• • Legal Compliance: To comply with applicable laws, regulations, and legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• • Consent: When you have given explicit consent for specific processing activities
• • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• • Legitimate Interests: When we have a legitimate business interest that does not override your privacy rights
• • Legal Obligation: When required by law or regulation

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• • Service Providers: With trusted third-party service providers who assist in operating our website, conducting business, or providing services to you, bound by confidentiality agreements
• • Analytics Partners: With analytics providers to help us understand website usage and improve our services
• • Legal Requirements: When required by law, court order, or governmental request, or to protect our rights and safety
• • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity
• • With Your Consent: In any other situation where you have provided explicit consent for information sharing

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• • Encryption of data in transit using industry-standard SSL/TLS protocols
• • Regular security assessments and updates to our systems
• • Access controls limiting data access to authorized personnel only
• • Secure data storage with backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain reasonable safeguards.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• • The nature of our relationship and whether you are an active client
• • Legal and regulatory requirements applicable to accounting services
• • Dispute resolution and enforcement of agreements
• • Internal business needs and record-keeping requirements

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• • Right to Access: Request a copy of the personal information we hold about you
• • Right to Rectification: Request correction of inaccurate or incomplete personal information
• • Right to Erasure: Request deletion of your personal information under certain circumstances
• • Right to Data Portability: Receive your personal information in a structured, commonly used format
• • Right to Object: Object to processing of your personal information for marketing or other purposes
• • Right to Restriction: Request restriction of processing under certain conditions
• • Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us through the information provided on our contact page. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• • Avoid filling out contact forms, account registrations, or any data-submitting features
• • Disable cookies through your browser settings (see our Cookie Policy for more details)
• • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through the contact details provided on our contact page. We will process your request promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised date. We encourage you to review this policy periodically.